Our Healthcare Environment Survey (HES) makes use of both quantitative and qualitative data to define the work environment. Quantitative data of the work environment facilitates the prioritization of organizational initiatives to correct the identified deficiencies in the work environment as well as used to correlate with other organizational indicators. Qualitative data promotes assessment of the dynamic and unique variables of the work environment within the organization.

We measure the work environment using valid and reliable measurement processes made for healthcare. Unless the core aspects of the organization, such as the relationship with the patient, are measured, organizations are spending money and other resources to address factors that are peripheral to job satisfaction.